About ALUTA EXCELLENCE LEGACY
Aluta Excellence Legacy CC is a 100% African professional male-owned enterprise championing Local Govt. consulting, media communications and mass advertising.
The Managing Director has an illustrious history of acquiring highly relevant expertise in advertising, multi-media communications, municipal hands on support and his historical strategic support relationship to the local government sphere. His career commenced with being an Acting Temporary Meter Reader and culminated with being an Executive Manager/ Chief Director: Municipal Billing Systems (Service Delivery Facilitator) serving in the Department of Cooperative Governance (ex-CogTA ex-the dplg). His academic excellence has seen him being awarded the Masters in Business Administration (MBA) by the University of Wales, Cardiff.
The Managing Director boasts a 20 (twenty) years experience in local government with 5 (five) years in management at eThekwini Metropolitan Municipality and 4 (four) years as a Chief Director/Executive Manager in the currently named Department of Cooperative Governance (DCoG).
The Managing Director is an author of ALUTA!!!, an English/IsiZulu book on the travails of the President and the ANC from that knife-edge era that germinated in 2005. ALUTA!!! gallantly traces this through that dismissal/firing, through trials, judgments, pre/post Polokwane, defections, media/opposition reports and current/recent socio-political developments..
The Managing Director was the trailblazer as the first African to assume the post of Customer Services Officer at eThekwini Electricity whence he acceded to the post of Acting Manager: Customer Services (Central Distribution Region) within a year of appointment.
The Managing Director, on assuming the role of Acting Temporary Call Centre Manager successfully aunched the eThekwini Electricity Technical Contact Centre, a 24/7/365 multimedia emergency response and virtual customer services platform facility. He assumed full responsibility for its operations henceforth.
The Managing Director subsequently served as the Manager: Customer Services Centres thus assuming management responsibility for 30 municipal revenue collection facilities within the eThekwini Metropolitan Municipality.
The Managing Director then joined the Department of Trade & Industry (the dti) as Deputy Director: Contact Centre Policy Support to champion BPO as an intervention in the second economy (AsGiSA) and develop an industry standard.
The Managing Director then joined the then Department of Provincial and Local Government (the dplg) And was deployed as a Service Delivery Facilitator (SDF) to the Cederberg Local Municipality (WC012) in the Western Cape in 2006 to provide hands on support as part of the Project Consolidate initiative. His primary focus therein was: · to improve public confidence; · to improve financial and economic viability; · to enhance institutional development through improving organizational systems.